Earlier today, while you might’ve been busy vowing never to eat again, voting for your favorite Muppet (Swedish Chef, anyone?), or shopping for that very special Jaleel White fan in your life… Nationally recognized small business expert, speaker and author Jay Goltz was discussing small business hiring trends and best practices for a free webinar titled Hire With Purpose.
In case you were busy with any of the aforementioned activities – or simply want to hear it again – lucky for you, we’ve got two ways to make sure you don’t miss out on the webinar’s great content: Simply download a recording of Hire With Purpose here or keep reading to check out some of Jay’s best sound bytes on the following topics:
On why hiring the right people is crucial…
- “If you want to have a great company, you can’t do so without great people.” Seventy-five percent of management is hiring the right people in the first place, Goltz says. Unfortunately, most small businesses don’t have a hiring protocol, which can be dangerous, when, according to Goltz’s estimates, only 1 out of 10 applicants will be a great hire.
- “People might forgive bad service, but not bad attitude.” Case in point for why you need to have great employees – they are the face of your business. You can’t always account for things going smoothly in the world, but when you have great people in place to deal gracefully with occasional mishaps, your business will be all the better for it.