Writing on Gawker, Cord Jefferson asks, "Should this Louisiana TV reporter be fired for responding to racist comments on Facebook?" It should be noted (and Jefferson does) that Rhonda Lee, the reporter in question, responded very calmly to multiple racially charged comments left on her TV station's Facebook wall. The problem? The station, KTBS, apparently has a policy against any response to social media complaints other than to direct the complainant to phone the station and leave a message. Lee and another reporter (who the station hastened to mention is a white male) were both fired for "repeatedly violating that procedure." Gawker raises some key questions about this case ("At what point does a company's 'stay mum' social media policy become injurious to an employee's sense of dignity? And... should level, reasoned responses like Lee's merit termination?") before concluding the obvious: that this "archaic" policy just strips "the 'social' out of 'social media.'" But I'd go one further; I'd just call it bad management.
Lee says she wasn't aware of the policy, which the station says was communicated at a meeting (that she missed) and in an email. I'm feeling suddenly alarmed about the 229 unread emails in my inbox.
Organizational leadership is inherently paradoxical, argues Colin Price in this piece. For instance: focusing on shareholder value does not seem to drive shareholder value. And: organizations change more readily when some things are kept stable. Plus: if you want to foster consistency of quality, you have to tolerate some level of variability, and even failure. If you think your job is hard, digesting this piece will help you understand why.
When you reject an employee’s idea, don't try to minimize the hurt. Don’t rationalize, don’t try to make the person feel better. Instead, let the rejection sink in, then assign the employee to a new and important task. Put her on a project where she can prove herself and “get even” with you. Research shows that rejection breeds creativity, especially for those who consider themselves highly independent. Once a person is freed from the expectations of the group, she can really push the limits of novelty. — by Andy O'Connell
Nine Ways Successful People Defeat Stress, According to Research (HBR.org)
What Every Entrepreneur Should Know About Patent Trolls (Inc.)
How to Do a Proper Self-Review and Identify Your Professional Pain Points (Before Your Boss Does) (Lifehacker)