Bad news in the latest issue of [email protected] School of Business for anyone who’s ever made a poor first impression. Shockingly, about half of all managers hold the view that people don’t change over time, ASB professor Peter Heslin has found in numerous studies.This view demoralizes even the people who hold it, Heslin finds. And it’s just as bad for high performers, since being pigeonholed as a star prevents them from getting help when they need it.
But, there’s good news. Heslin finds, ironically, that those who believe that others are set in their ways can themselves change and learn to cultivate a more flexible view of human nature. He offers three tips: Don’t talk up the brilliance of your stars, which not only disheartens them but closes other people’s minds, as well. Allow time within the ordinary course of operations for experimentation and recovery from the inevitable failures that go with it. And most important: resist the temptation to routinely categorize people — focus on what they’re doing rather than on what kind of person (you think) they are.
Most of Steve Jobs' most quotable quotes come from that famous 2005 Stanford commencement speech, but there are better ones, CNN's Brandon Griggs maintains, offering up a sampling from George Beahm's new collection, I, Steve: Steve Jobs in His Own Words. They range from the lyrical: "The computer is to me... the equivalent of a bicycle for our minds" to the unexpected "I would trade all my technology for an afternoon with Socrates." But perhaps most surprising is the touch of humility in "I'm the only person I know that's lost a quarter of a billion dollars in one year...It's very character building."
Consumers are looking forward to the holiday season more than they did last year, according to this poll of 1,600 shoppers, store staffers, and retail executives. They’re not necessarily expecting to spend any more (frugality is becoming a habit). But enough is apparently enough for most of them: 53% both intend to buy at least one luxury good this year (up from 41% last year) and throw multiple parties. Seems that for 51% of them, economic survival is reason enough to celebrate this year.
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