Rolling out the Affordable Care Act in the field

As the new features of the Affordable Care Act roll out between now and 2014, the Centers for Medicare & Medicaid Services (CMS) are developing new programs and tools to help healthcare providers deliver better care to the American public — and much of the work takes place outside the Beltway. Tom Fox spoke with a leader in the field about leading from the field. David Sayen is the CMS regional administrator for Arizona, California, Hawaii, Nevada and the Pacific territories. He has more than 30 years of federal service and experience in health and human services programs. Fox is a guest writer for On Leadership and vice president for leadership and innovation at the nonprofit Partnership for Public Service. He also heads up their Center for Government Leadership.

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