Military health-care reform leaves wounded warriors entangled in more red tape

Reforms meant to streamline military health care for severely wounded service members have in many cases worsened the bureaucracy, causing duplication, confusion and turf battles, according to families, congressional overseers and advocates for veterans.

After reports that troops recovering from catastrophic wounds at Walter Reed Army Medical Center and other facilities were getting lost in the military’s system, a high-profile commission recommended in 2007 that every severely wounded service member be assigned a federal recovery coordinator. This “single point of contact” was to cut red tape and shepherd the wounded through recovery and the transition back to military duty or civilian life.

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