Lessons learned

A recent discussion thread on the APM website focussed on the potential value of lessons learned and the failure modes that generally occur. We have edited the points made in the discussion thread into an APM Web Briefing.

By Elisabeth Goodman and John Riddell, RiverRhee Consulting

When used well lessons learned can contribute to the overall success of projects by re-using and building on approaches that have worked well and avoiding the repetition of previous mistakes. Lessons learned can also represent valuable intellectual property, deepen the relationship between suppliers and customers, and generally provide providing a competitive advantage. A disciplined approach to lessons learned can make an important difference to cost, quality and time.

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