Empower Your Employees
- What the data tells us is that empowering employees to provide their perspectives on key issues is the number one thing. Leaders that actively seek out that feedback and include the voice of the employee in decisions that are being made, create a level of empowerment that separates them from the average leader.
- Find creative ways to communicate the state of the organization. Communications needs to be more than a newsletter or occasional email. The savviest leaders are including employee councils.
- Leaders should launch websites or portals to collect employee ideas and then act on them.
- If leaders have a lot of employees in the field they should host events in the field.
- Do videos with people on the frontlines.
- When you are visible you are also making your employees feel good about the level of transparency within the organization.
- You can't rely on one form of communication and expect it to trickle down to every person in the organization. Need a varied approach.
- Be visible. Get outside the board room.
- Ask for feedback and then act on it. Create employee focus groups, councils or idea hub portals. Demonstrate that feedback has made a difference. It doesn't mean you turn every decision over the consensus of the masses but it does mean there is a culture of bottom up influence.
- Invest in leadership development. The government has invested and continues to investe in leader education. But leader development is about how to apply certain principles in an organizational context. there are a lot of practical things that can be done to help leaders figure out how to do things like motivate a workforce when they're in a pay freeze. We can do things to help leaders practice how they might deal with those situations in a cohort or lab environment. I worry that we are not spending enough time on these aspects of things that are critically important.
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